What Is My Responsibility as a Franchise Owner?
Franchise ownership has been rapidly growing in the past few years. In 2019, there were 773,603 franchises in the USA, and this number is expected to increase further in the coming years. This increase in a franchise business is because investors have realized the benefits of franchise ownership.
There are countless benefits of owning a franchise, and one of them is being your own boss. However, with great power comes great responsibility. Therefore, before you go jumping into the world of franchise, you should know your responsibilities beforehand.
Responsibilities of Owning a Franchise
Before “starting your franchise,” it’s critical to know the roles and responsibilities you will be undertaking. So, if you want to avoid unfavorable surprises after owning a franchise, keep reading below to find out the responsibilities of franchise ownership.
1. Finance
Your number-one responsibility as a franchise owner is to support your venture financially. This includes set-up costs, marketing costs, and a retail space lease agreement. Some franchise distributors can do all of that for you. However, you will need to control and plan your finances to sustain your business.
2. Maintain Standards
One of the primary responsibilities of franchise ownership is maintaining the standards set by your franchisor. These standards can be product quality, hygiene, customer dealing, and sometimes even staff members. You will have to follow whatever is in your contract; otherwise, the franchisor will have the right to cut you off anytime.
3. Marketing
Marketing is also one of the core responsibilities of franchise ownership. Although the franchise you have purchased might have its own marketing team, but you want to spread the word about your location as well. Most franchisors provide marketing service for a cost, and it’s best to let experts handle the job. All you have to do is oversee if your requirements are being met adequately.
4. Employee Training
You will also be responsible for training your employees to match the standards set by the brand. For instance, Sephora employees are trained to be empathetic and friendly with their customers. If your franchisor already has a predetermined training module, you are good to go. Otherwise, you can educate your employees about soft skills and customer dealing to boost your location’s footfall.
How Can Franchise Frank Help?
Most new franchise owners don’t know how to follow their franchisor’s guidelines. They might have a profitable run for some time, but they end up jeopardizing their relationship with their franchisor. To avoid any damaging situation, you should hire a franchise consultant.
Frank Caperino is an expert franchise consultant with 25 years of experience. He is dedicated to helping people realize their dream of being their own boss. That’s why Frank’s consultancy services are free for his clients. He is paid by the franchisor, so you don’t have to worry about a thing. If you are thinking about owning your franchise, reach out to Frank now!
